Contact information

Contact Information

SleepWav Pro is a trading name of Nexovia Global Ltd, a company registered in England and Wales [17195453].

We're here to help with any questions about your order, our products, shipping, returns, or anything else.

Get in Touch

We aim to respond to all enquiries within 24–48 hours (Monday to Friday, excluding UK public holidays).

Business Address

Nexovia Global Ltd (trading as SleepWav Pro) 86 Tettenhall Road Wolverhampton WV1 4TF United Kingdom

Please note this address is for correspondence only — do not send returns here without first contacting us for return instructions, as unapproved returns may not be processed.

Before You Email

To help us resolve your query as quickly as possible:

Order enquiries: include your order number and the email address used at checkout.
Returns: see our Return & Refund Policy first — for damaged or defective items, attach photos and a short video of the issue.
Shipping: check your tracking link first; if it hasn't updated in over 7 business days, let us know and we'll chase the carrier.

Legal & Data Protection

For the purposes of applicable data protection laws, Nexovia Global Ltd is the data controller of your personal information. To exercise any of your privacy rights, please see our Privacy Policy or email us at the address above.